If you work in any kind of service-based industry, you’ll know that it can be difficult to earn a livable wage. In the age of the gig economy, financial security has become a major challenge for many service workers.
With that in mind, many professionals have turned to the lucrative field of customer service as a service (CSaaS) in an effort to earn a more stable income.
With a CSaaS, you work with a third party company to provide customer support as an independent contractor or employee rather than as a salaried employee within a company. Many
CSaaS practitioners work long hours at home or remote locations as independent contractors. This blog post will explore how you can start a Customer Service AS A SERVICE business and earn higher income while also enjoying a more flexible schedule, better work-life balance, and more opportunities to advance.